Canada - French

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Get Information or File a Claim
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LOGIN
CREATE ACCOUNT
Get Information or File a Claim
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LOGIN
CREATE ACCOUNT
Get Information or File a Claim
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Canada - French
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We will save the information you entered for 30 days. Please return to the site to complete your claim.

We have received your additional document(s). Please allow 15 business days for claim processing after all relevant documentation and information is received. Please note that you are responsible for any charges incurred for the completion of all forms, and the provision of all supplemental documentation. An incomplete submission of the requested documentation and claim form could result in a delay of the assessment of your claim. You are responsible for continuing to make your regular scheduled payments until a decision is made by us on any claim submitted.
You will be receiving a confirmation email soon with a policy number you can use to track the status of your claim.

Sorry an error has occurred while submitting your claim. Please attempt to submit your claim again, or save your progress and return to your account later to submit.

The card you selected before logging in does not match the card associated with your account. If you would like to proceed with the selected card, please update the card on your account. If not, select file a claim to choose from the list of coverages available on your existing card.

Coverage is in excess of all other applicable valid insurance, indemnity, warranty, or protection available to you in respect to this loss.

Please provide the required supporting documents.

The file either has an invalid extension, exceeds 10MB in size, or is password protected. Allowed extensions are .pdf, .jpg, .jpeg, .png, .gif, .tiff, .bmp, .doc, .docx, .xls, .xlsx

The name of your supporting document cannot be more than 50 characters. Please reduce the number of characters in the document name and try to upload again.

The file either has an invalid extension, invalid filename, exceeds 20MB in size, or is password protected. Allowed extensions are .pdf, .jpg, .jpeg, .png, .gif, .tiff, .bmp, .doc, .docx, .xls, .xlsx

IMPORTANT NOTICE:

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In the event of a Canada Post labour disruption, mail deliveries may be delayed until service is resumed. We encourage you to submit your claim and documentation to us online.

GET INFORMATION OR FILE A CLAIM
CHECK CLAIM STATUS
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LEARN MORE ABOUT YOUR BENEFITS.

As a Cardmember, you can enjoy inclusive coverage for most new items purchased with your card and may have coverage for travel and car rentals.

Click below to learn more about the coverage available to you, file a claim, check the status of your claim and more!

GET INFORMATION & FILE A CLAIM

LEARN MORE ABOUT YOUR BENEFITS.

As a Desjardins credit card cardholder, you can enjoy a variety of inclusive coverages. Depending on your card, you can receive purchase protection and extended warranty coverage for most new items purchased with your card. You may also receive protection for your mobile device when you use your card for mobile device purchase and auto rental collision/loss damage insurance when you use your card to pay for your vehicle rental.

Click below to learn more about the coverage available to you, how to file a claim, check the status of your claim and more!

GET INFORMATION AND FILE A CLAIM

LEARN MORE ABOUT YOUR BENEFITS.

As a Cardholder, you can enjoy a variety of inclusive coverages. Depending on your card, you can receive purchase protection and extended warranty coverage for most new items purchased with your card. You may also receive emergency medical protection when travelling and car rental collision/loss damage waiver insurance when you use your card to pay for your car rental.

Click below to learn more about the coverage available to you, how to file a claim, check the status of your claim and more!

GET INFORMATION & FILE A CLAIM

Check Claim Status

Looking to track the status of your claim? We will keep you updated every step along the way. Just visit your account to get updates on claims in progress or to upload additional documents or information.

Visit My Account

Check Claim Status

Visit My Account

Check Claim Status

Visit My Account

HAVE QUESTIONS?

You can visit our FAQ section to get information about your coverage and filing a claim.

Can’t find what you’re looking for? Or need to chat with a person?

Give us a call:

1-866-892-8683 from within Canada and the United States, or 613-634-4997 locally or collect from other countries.

Visit Faq

HAVE QUESTIONS?

You can visit our FAQ section to get information about your coverage and filing a claim.

Can’t find what you’re looking for? Or need to chat with a person?

Give us a call at 1-800-361-5344. We are available from 8 a.m. to 8 p.m. Monday - Friday.

Visit Faq

HAVE QUESTIONS?

You can visit our FAQ section to get information about your coverage and filing a claim.

Can’t find what you’re looking for? Or need to chat with a person?

Give us a call:

1-888-409-4442 from within Canada and the United States, or 613-634-4993 collect from other countries.

Visit Faq

HAVE QUESTIONS?

You can visit our FAQ section to get information about your coverage and filing a claim.

Can’t find what you’re looking for? Or need to chat with a person?

Give us a call:

1-866-892-8683 from within Canada and the United States, or 613-634-4997 locally or collect from other countries.

Visit Faq

Coverage is underwritten/ provided by American Bankers Insurance Company of Florida (ABIC) and/or American Bankers Life Assurance Company of Florida (ABLAC). ABIC, ABLAC, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant^®. ^®Assurant is a registered trademark of Assurant, Inc.

Assurant.ca
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Coverage is underwritten/ provided by American Bankers Insurance company of Florida (ABIC) and/or American Bankers Life Assurance Company of Florida (ABLAC). ABIC, ABLAC, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant^®. ^®Assurant is a registered trademark of Assurant, Inc.

AMERICANEXPRESS.com
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Coverage is underwritten by American Bankers Insurance Company of Florida (ABIC). ABIC, its subsidiaries, and affiliates carry on business in Canada under the trade name of Assurant ^®. ^®Assurant is a registered trademark of Assurant, Inc. Desjardins and related trademarks are trademarks of the Fédération des caisses Desjardins du Québec.

DESJARDINS.COM
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® PC, President’s Choice, PC Financial and President’s Choice Financial are registered trademarks of Loblaws Inc. Trademarks used under licence.

® MasterCard is a registered trademark of MasterCard International Incorporated. President’s Choice Bank is a licensee of the marks. All other trademarks are property of their respective owners.

Coverage is underwritten by American Bankers Insurance Company of Florida (ABIC) and American Bankers Life Assurance Company of Florida (ABLAC). ABIC, ABLAC, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant®. ®Assurant is a registered trademark of Assurant, Inc.

PCFINANCIAL.CA
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Coverage is underwritten/provided by American Bankers Insurance Company of Florida (ABIC), American Bankers Life Assurance Company of Florida (ABLAC) and/ or Assurant Services Canada Inc. (ASCI). ABIC, ABLAC, ASCI, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant^®. ^®Assurant is a registered trademark of Assurant, Inc.

All marks associated with the cards listed herein are the property of their respective owners.

Assurant.ca
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